How do I return an item?

We are sorry to hear that you wish to return your new items to us. We are here to help you and would be happy to help you process a return. Please follow the below instructions to best process your return.

  1. Please be sure to repackage your items for return in any parcel container/box that will accommodate them.
  2. Include your Order ID# and the full name as it would display on your order. This will ensure that your returned items are processed correctly.
  3. You are also at liberty to choose the courier that works best for you, as there are no return labels to print. Cosy House Collection does not cover the Return Shipping Fees, however, there are also no additional fees involved in processing your Return, therefore you receive a full refund for the items returned.
  4. Please be sure to mail the package to our Corporate Office at:

Cosy House Collection
Attn: Return
6255 N Hollywood Blvd STE 135
Las Vegas, NV 89115-1966

Cosy House Collection accepts returns within a 90-day time period of purchase.

All Refunds are processed within 24-48 hours of receipt of the package.

If you need any assistance or have any questions regarding the return process, feel free to chat, call us at 1 (727) 291-4565, email us at support@cosyhousecollection.com, or fill out our contact form here.

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