At Cosy House Collection, we want you to be completely satisfied with your order. If you’re not, we’re more than happy to help you exchange your items for something different. Please follow the below instructions for how to exchange your items.
- Please repackage the items that you wish to exchange. Please be sure to include the full name as it appears on your order, as well as your Order ID#. These bits of information will help us to locate the correct order and process your exchange.
- Please be sure to include the item desired on the slip of paper, containing your order details.
- Mail the package to our Corporate office at:
Cosy House Collection
Attn: Exchange
6255 N Hollywood Blvd STE 135
Las Vegas, NV 89115-1966
Unfortunately, Cosy House Collection does not cover the Return Shipping fees. However, when your exchange is received, it is processed (typically 24-48 Hours) and the exchanged item is shipped off, expedited to you, free of charge.
Cosy House Collection accepts exchanges within a 90-day time period of purchase.
If you need any assistance or have any questions regarding the exchange process, feel free to chat, call us at 1 (727) 291-4565, email us at support@cosyhousecollection.com, or fill out our contact form here.